WATER LEAKING ON THE FLOOR
Not only is this problem dangerous to people who are walking around your kitchen, but it is also a little bit tricky to solve as it can be caused by a couple of things. Luckily, the two most common causes have a quick and easy fix that usually don’t require the help of a professional.
One cause of water leaking onto the floor is a blocked de-frost drain. The defrost drain is typically located on the back wall of the freezer, right above the slope from the floor to the back. A buildup in food particles or debris can clog the drain hose, leading to ice buildup and water leaking out of the freezer and fridge. To fix this, try draining the hole from the inside using warm water. Use a long, slender instrument such as a pipe cleaner or turkey baster to remove the clog.
If this doesn’t get the job done, you might have to manually remove the buildup that is clogging the valve at the end of the drain hose. Locate the defrost drain hose in the back of the service panel by pulling your fridge away from the wall. This hose should have a rubber valve that helps catch debris and prevent clogging. Wash the valve with hot water and soap then reinstall.
A clogged or frozen water supply can also cause water to leak on the floor and puddle under your fridge. This can also prevent the icemaker and water dispense from working properly. In order to fix this, unplug the refrigerator and locate the shut-off valve. This could be located underneath your sink, behind the fridge, or below the fridge in a basement or crawl space. Once you locate it, make sure the shut-off valve is closed and check for any problems in the plastic supply line. If it is broken or torn, you need to replace the water supply line.