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Friedrich FRI36KB128
4 Room Mini Split Air Conditioning System

4 Room Mini Split Air Conditioning System with Heat Pump, Inverter Technology, Low Ambient Operation, Auto Restart and R-410A Refrigerant
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Friedrich FRI36KB128 Price: $4,155.80

Outdoor Unit: Friedrich MR36TQY3JMA

36,000 BTU Multi-Zone Mini Split Outdoor Air Conditioner

Quick Specs

Product Information
Brand: Friedrich
Model: MR36TQY3JMA
General
AC System Type: Mini Split
Component Type: Outdoor Unit
Operation: Cooling with Heat Pump
No. of Rooms: 4
Min No. of Connectible Indoor Units: 2
Max No. of Connectible Indoor Units: 4
Capacity
BTU Class: 36,000 BTU
Heating Capacity: 37,400 BTU
Min Connectable Capacity: 18,000 BTU
Max Connectable Capacity: 48,000 BTU
Electrical Data
Power Source V / Hz / Ø: (208/230/60/1)
Running Current Cooling - Min. (Amps): 3.3 Amps
Running Current Cooling - Rated (Amps): 11.8 Amps
Running Current Cooling - Max. (Amps): 17 Amps
Running Current Heating - Min. (Amps): 4.9 Amps
Running Current Heating - Rated (Amps): 15.5 Amps
Running Current Heating - Max (Amps): 17.8 Amps
Minimum Ampacity (Amps): 16 Amps
Max. TD Fuse/Breaker: 25 Amps
Power Input Cooling - Min. (Watts): 770 Watts
Power Input Cooling - Rated (Watts): 2,720 Watts
Power Input Cooling - Max. (Watts): 3,920 Watts
Power Input Heating - Min. (Watts): 1,120 Watts
Power Input Heating - Rated (Watts): 3,580 Watts
Power Input Heating - Max. (Watts): 4,100 Watts
Performance
Compressor Noise Level - Cooling (dB): 57 dB
Compressor Noise Level - Heating (dB): 57 dB
Piping Connections
Liquid Line Outer Diameter: 1/4 Inch
Suction Line Outer Diameter: 3/8 Inch
Refrigeration System
Refrigerant Type: R-410A
Compressor Type: Inverter
Factory Precharge: 98 Oz.
Refrigerant Charge: 124 Ft.
Max. Line Length - Total: 246 Ft.
Max. Height Diff. btwn. Indoor and Outdoor Units: 49 Ft.
Outside Temperature Range for Cooling - Min.: 14 °F
Outside Temperature Range for Cooling - Max.: 14 °F
Outside Temperature Range for Heating - Min.: 5 °F
Outside Temperature Range for Heating - Max.: 64 °F
Features
Inverter (Variable speed compressor): Yes
Low Ambient Operating Threshold (F°): 14
Corrosion Protection: Yes
Technical Details
Voltage: 230/208 Volts
Warranty Terms
Parts Warranty: 7 Year
Dimensions & Weights
Width: 35 7/16 Inch
Depth: 14 5/8 Inch
Height: 45 7/8 Inch
Net Weight: 209 Lbs.
Shipping Weight: 223 Lbs.
  • Description
  • Specifications
  • Features
  • Info & Guides
  • Reviews
  • Warranty Info

Description

Friedrich 36,000 BTU Multi-Zone Outdoor Mini Split Air Conditioner
This outdoor air conditioner is designed to provide both heating and cooling for up to 4 rooms in your home. Powered with Inverter Technology, the system will auto-adjust to your air-conditioning needs at any given time, saving you energy and money over time, while keeping you comfortable. Low-ambient operation allows this air conditioner to operate in cooling mode in as little as 14° outdoor temperatures. As a Friedrich model, this air conditioner is protected from the harshest elements with DiamonGold Advanced Corrosion Protection, prolonging the life of your air conditioner=. It's also backed up with a 7 year compressor warranty.

Features You'll Find with Friedrich Ductless Systems

Precision Inverter for better energy efficiency
This allows the air conditioner to produce only the output necessary to reach the desired temperature. The result is optimal performance and increased energy efficiency.

Cross-flow fan and a low vibration compressor for ultra quiet operation
The cross-flow design of the indoor fan creates an ultra quiet, yet powerful air flow into the room. Friedrich's twin-rotary compressor has a unique design that reduces vibration for reduced sound levels outdoors.

Powerful airflow for faster heating and cooling
Air is directed downward in heating mode and angled upward during cooling mode. Powerful fans move the air across the room up to 39 ft. away. That means faster cooling and heating so you feel comfortable sooner no matter where you are in the room.

Friedrich's 2014 Ductless Split Systems Line
Friedrich's new J-Series ductless split system line offers 146 installation configurations - of which 102 meet Energy Star published minimums with SEERs up to 25.0 and EERs up to 14.0. The ductless wall-mounted air conditioners have several unique, built-in features that make for a simpler, one-person installation. Friedrich's Precision Inverter Technology adjusts outdoor and indoor fan speeds and cooling output, to provide more precise cooling and dehumidification.

About Friedrich
For quality, performance, efficiency, choice and service, Friedrich is the name to know. Before you make this important purchase, find out what makes Friedrich air conditioners different. Friedrich air conditioners are hard-working and hard-wearing. Their commercial-grade products are the first choice for tough environments, from oil rigs to the Kennedy Space Center. Constructed from the highest-quality materials and components, these air conditioners are built to exacting standards - yet they are among the quietest and most energy-efficient available. Available at AJ Madison.

Specifications

General
Component Type:  
Outdoor Unit
Operation:  
Cooling with Heat Pump
Min No. of Connectable Indoor Units:  
2
Max No. of Connectable Indoor Units:  
4
Capacity
BTU Class:  
36,000 BTU
Maximum Capacity:  
37,400 BTU
Electrical Data
Power Source V / Hz / Ø:  
208/230/60/1
Est. Yearly Operating Cost:  
$170 - $245
Running Current Cooling - Min:  
3.3 Amps
Running Current Cooling - Rated:  
11.8 Amps
Running Current Cooling - Max:  
17.0 Amps
Running Current Heating - Min:  
4.9 Amps
Running Current Heating - Rated:  
15.5 Amps
Running Current Heating - Max:  
17.8 Amps
Power Input Cooling - Min:  
770 Watts
Power Input Cooling - Rated:  
2720 Watts
Power Input Cooling - Max:  
3,920 Watts
Power Input Heating - Min:  
1120 Watts
Power Input Heating - Rated:  
3580 Watts
Power Input Heating - Max:  
4100 Watts
Power and Communication Cable (No. x AWG):  
4 x 18
Minimum Ampacity:  
17 Amps
Max. TD Fuse/Breaker:  
25 Amps
Refrigeration System
Refrigerant:  
R410A
Factory Precharge:  
98 Ft.
Refrigerant Charge:  
124 Oz.
Liquid Line O.D.:  
1/4"
Suction Line O.D.:  
3/8"
Min. Line Length (Total):  
75 Ft.
Max. Line Length (Total):  
246 Ft.
Max. Height Difference:  
49 Ft.
Sound Pressure Level Cooling:  
57 dB(A)
Sound Pressure Level Heating:  
57 dB(A)
Operating Range Cooling - Min.:  
14°F
Operating Range Cooling - Max:  
114°F
Operating Range Heating - Min:  
5°F
Operating Range Heating - Max:  
64°F
Warranty
Parts Warranty:  
7 Years
Dimensions and Weights
Overall Width:  
35 7/16"
Overall Depth:  
14 5/8"
Overall Height:  
45 7/8"
Net Weight:  
209.0 Lbs.
Shipping Weight:  
223.0 Lbs.

Features

Outdoor Unit

Outdoor Unit

Features
Inverter Technology (Variable Speed Compressor)

By eliminating constant compressor start-ups/shut-downs that traditional systems require to maintain a set temperature, inverter technology enables the system to produce only the output necessary to reach your desired temperature. The result is optimal performance and increased energy efficiency.

DiamonGold Advanced Corrosion Protection

Protects the outdoor coil against deterioration and extends the life of the air conditioner especially in harsh coastal environments.

Cooling with Heat Pump

Protects the outdoor coil against deterioration and extends the life of the air conditioner especially in harsh coastal environments.

Auto Restart

Allows the system to resume with previous settings in the event of a power shutdown. Power supply must be restored.

Built-in Low Ambient Standard, down to 14°F (Cooling Mode)

Allows air conditioner's operation down to 14°F in cooling mode.

Reviews

Warranty Info

Warranties on mini split air conditioners only include parts and do not include labor. The licensed HVAC Technician who installs your air conditioner should always provide you with a labor warranty (preferably for at least a full year to compliment the manufacturers' parts warranty).

AJ Madison will only finalize a Mini Split (Ductless Split System) purchase with an authorized HVAC Technician. AJ Madison recommends the installation of a mini-split system to be performed by a trained and qualified HVAC technician with the proper knowledge and background. A trained technician will be able to judge the best location for the air handling (evaporator) unit and also the correct size for the area the unit will heat and/or cool. For assistance with all your technical needs please contact our technical department at hvactechsupport@ajmadison.com.

Should you experience an issue during the installation or the initial startup of a unit please do not contact the manufacturer. You should have the technician that installed your system contact either AJ Madison or the manufacturer. We cannot accept any service or warranty calls from anyone but a licensed HVAC technician. We have a full technical support team available to help you throughout the installation process.

AJ Madison, Inc. cannot be held liable for improper installation and operation of any product purchased from our company. Should a warranty issue arise in which parts will need to be replaced, an installation receipt will be required along with your AJ Madison sales receipt. Failure to provide a receipt or invoice may result in the warranty not being honored.

Indoor Unit 1: Friedrich MW09Y3J

9,000 BTU Wall-Mount Ductless Split Indoor Air Conditioner

Quick Specs

Product Information
Brand: Friedrich
Model: MW09Y3J
General
AC System Type: Mini Split
Component Type: Indoor Unit
Operation: Cooling with Heat Pump
Placement Type: Wall Mount
Wireless Remote Control(s) Included: Included
Wired Remote Control(s) Included: Optional
Capacity
BTU Class: 9,000 BTU
Heating Capacity: 10,800 BTU
Electrical Data
Power Source V / Hz / Ø: (208/230/60/1)
Performance
Energy Star Certified: No
Moisture Removal (Pts/hr): 2.6 Pts./Hr.
Airflow Rate Low (CFM): 124 CFM
Airflow Rate Medium (CFM): 272 CFM
Airflow Rate High (CFM): 335 CFM
Operating Sound Level - Low (dB): 19 dB
Operating Sound Level - Medium (dB): 33 dB
Operating Sound Level - High (dB): 38 dB
Piping Connections
Liquid Line Outer Diameter: 1/4 Inch
Suction Line Outer Diameter: 3/8 Inch
Refrigeration System
Refrigerant Type: R-410A
Refrigerant Connection Type: Flare
Max. Line Length - Each: 66 Ft.
Features
Control Lock Function (Concealed Duct Only): No
Human Detection Technology: No
Room-Freeze Protection: No
Filter Clean Notification: No
Hot Start Heating System (Heat Pumps Only): No
Program Timer: Yes
Defrost/Deicing: No
Air Filter: Yes
Filters Washable?: Yes
Self-diagnosis: No
Condensate Sensor Connection: Yes
Soft Start: No
Quiet/Sleep Mode: Yes
Self-Cleaning Indoor Coil: Yes
Built-in Drain Pump (Indoor Unit): No
Hidden Display: No
Surge Cool/Heat: Yes
Auto Operation: Yes
Auto Restart on Power Failure: Yes
Auto-changeover: Yes
Automatic Louver Adjustment: Yes
4-Way Swing: Yes
Dehumidifying Mode: Yes
No. of Fan Speeds: 3
Technical Details
ADA Compliant: No
Voltage: 230/208 Volts
Warranty Terms
Parts Warranty: 5 Year
Dimensions & Weights
Width: 35 1/4 Inch
Depth: 8 1/4 Inch
Height: 11 1/4 Inch
Net Weight: 23 Lbs.
Shipping Weight: 27 Lbs.
  • Description
  • Specifications
  • Features
  • Reviews
  • Warranty Info

Description

Friedrich 9,000 BTU Wall-Mounted Indoor Air Conditioner with Heat Pump
If you have one or more rooms without exterior walls or windows, this wall-mounted air conditioner is the perfect solution. Sleek, unobtrusive and quiet, this air conditioner comes equipped with the latest technology including auto-changeover, dehumidifying mode, and a self-cleaning indoor coil. With just a 2" clearance from the ceiling required for installation, you'll have lots of placement options. This air conditioner also comes with a remote control, so even if it's high on the wall it's easy to operate. Plus, with a 5 year parts warranty, you can rest assured that your air conditioner will provide optimum comfort for years to come.

Specifications

General
Operation:  
Cooling with Heat Pump
Component Type:  
Indoor Unit
Indoor Unit Placement Type:  
Wall Mount
Wireless Remote Control(s) Included:  
Yes
Wired Remote Control(s) Included:  
Optional
Capacity
Cooling Capacity:  
9000 BTU
Heating Capacity:  
10800 BTU
Electrical Data
Power Source V / Hz / Ø:  
208/230/60/1
Performance
Moisture Removal:  
2.6 Pts./Hr.
Airflow Rate - Quiet:  
124 CFM
Airflow Rate - Low:  
212 CFM
Airflow Rate - Med.:  
272 CFM
Airflow Rate - High:  
335 CFM
Operating Sound Level - Quiet:  
19 dB
Operating Sound Level - Low:  
24 dB
Operating Sound Level - Medium:  
33 dB
Operating Sound Level - High:  
38 dB
Refrigeration System
Connections:  
Flare
Liquid Line O.D.:  
1/4"
Suction Line O.D.:  
3/8"
Features
Auto Operation:  
Yes
Automatic Louver Adjustment:  
Yes
Auto-Changeover:  
Yes
Program Timer:  
Yes
Surge Cool/Heat:  
Yes
Soft Start:  
No
Hot Start Heating Function:  
No
Quiet/Sleep Mode:  
Yes
Human Detection Technology:  
No
Dehumidifying Mode:  
Yes
Air Filter:  
Yes
Room Freeze Protection:  
No
Defrost/De-icing:  
No
Auto-Restart on Power Failure:  
Yes
Self-Cleaning Indoor Coil:  
Yes
Self-Diagnosis:  
No
Built-in Drain Pump:  
No
Condensate Sensor Connection:  
Yes
Hidden Display:  
No
Manual Power Switch:  
Yes
Warranty
Parts Warranty:  
5 Year
Labor Warranty:  
No
Dimensions and Weights
Overall Width:  
35 1/4"
Overall Depth:  
8 1/4"
Overall Height:  
11 1/4"
Overall Net Weight:  
23 Lbs.
Shipping Weight:  
27 Lbs.

Features

Wall Mount Indoor Air Conditioner

Wall Mount Indoor Air Conditioner

Fan Features
Natural Air Flow

Air is directed downward in heating mode and angled upward during cooling mode so the room feels more comfortable, faster.

Ultra Quiet Operation

The cross-flow design of the indoor fan creates an ultra-quiet, yet powerful air flow into the room.

4-Way Auto Swing

Louvers will automatically move up/down and left/right to maintain a uniform room temperature.

Settings
Surge Cool/Heat

Allows quick cooling/heating. In this mode, the air conditioner will operate at 100% for 30 minutes to cool/heat the room rapidly.

Dehumidifying Mode

The system will adjust set point for maximum dehumidification.

Sleep Mode

Raises the temperature gradually and turns off automatically when you go to sleep.

Fan Mode

Circulates the indoor air without changing the room temperature. This mode is perfect for when you need air movement but without heating or cooling.

Operation
Auto Changeover

Allows system to adjust between cooling and heating mode based on room temperature.

Auto Restart

Auto restart function allows system to resume with previous settings in the event of a power shutdown. (Power supply must be restored.)

Self-Cleaning Indoor Coil

Indoor blower runs to dry out indoor coil after system is shutdown.

Built-in Low Ambient Standard, down to 14°F (Cooling mode)

Allows air conditioner's operation down to 14°F in cooling mode.

More Features
24-Hour On-Off Timer

Allows you to program your air conditioner to run on your preferred settings while you're out or asleep.

Built-in Kick Stand

Clip keeps sufficient space between the air conditioner and the wall, creating more room for an easier installation.

Reviews

Warranty Info

Warranties on mini split air conditioners only include parts and do not include labor. The licensed HVAC Technician who installs your air conditioner should always provide you with a labor warranty (preferably for at least a full year to compliment the manufacturers' parts warranty).

AJ Madison will only finalize a Mini Split (Ductless Split System) purchase with an authorized HVAC Technician. AJ Madison recommends the installation of a mini-split system to be performed by a trained and qualified HVAC technician with the proper knowledge and background. A trained technician will be able to judge the best location for the air handling (evaporator) unit and also the correct size for the area the unit will heat and/or cool. For assistance with all your technical needs please contact our technical department at hvactechsupport@ajmadison.com.

Should you experience an issue during the installation or the initial startup of a unit please do not contact the manufacturer. You should have the technician that installed your system contact either AJ Madison or the manufacturer. We cannot accept any service or warranty calls from anyone but a licensed HVAC technician. We have a full technical support team available to help you throughout the installation process.

AJ Madison, Inc. cannot be held liable for improper installation and operation of any product purchased from our company. Should a warranty issue arise in which parts will need to be replaced, an installation receipt will be required along with your AJ Madison sales receipt. Failure to provide a receipt or invoice may result in the warranty not being honored.

Indoor Unit 2: Friedrich MW12Y3J (Quantity: 3)

11,200 BTU Wall-Mount Mini Split Indoor Air Conditioner

Quick Specs

Product Information
Brand: Friedrich
Model: MW12Y3J
General
AC System Type: Mini Split
Component Type: Indoor Unit
Operation: Cooling with Heat Pump
Placement Type: Wall Mount
Wireless Remote Control(s) Included: Included
Wired Remote Control(s) Included: Optional
Capacity
BTU Class: 12,000 BTU
Heating Capacity: 13,300 BTU
Electrical Data
Power Source V / Hz / Ø: (208/230/60/1)
Performance
Energy Star Certified: No
Moisture Removal (Pts/hr): 3 Pts./Hr.
Airflow Rate Low (CFM): 124 CFM
Airflow Rate Medium (CFM): 272 CFM
Airflow Rate High (CFM): 335 CFM
Operating Sound Level - Low (dB): 19 dB
Operating Sound Level - Medium (dB): 33 dB
Operating Sound Level - High (dB): 39 dB
Piping Connections
Liquid Line Outer Diameter: 1/4 Inch
Suction Line Outer Diameter: 3/8 Inch
Refrigeration System
Refrigerant Type: R-410A
Refrigerant Connection Type: Flare
Max. Line Length - Each: 66 Ft.
Features
Control Lock Function (Concealed Duct Only): No
Human Detection Technology: No
Room-Freeze Protection: No
Filter Clean Notification: No
Hot Start Heating System (Heat Pumps Only): No
Program Timer: Yes
Manual Power Switch: No
Defrost/Deicing: No
Air Filter: Yes
Filters Washable?: Yes
Restart Delay: No
Self-diagnosis: No
Condensate Sensor Connection: Yes
Soft Start: No
Quiet/Sleep Mode: Yes
Self-Cleaning Indoor Coil: Yes
Built-in Drain Pump (Indoor Unit): No
Hidden Display: No
Surge Cool/Heat: Yes
Auto Operation: Yes
Auto Restart on Power Failure: Yes
Auto-changeover: Yes
Automatic Louver Adjustment: Yes
4-Way Swing: Yes
Dehumidifying Mode: Yes
No. of Fan Speeds: 3
Technical Details
ADA Compliant: No
Voltage: 230/208 Volts
Warranty Terms
Parts Warranty: 5 Year
Dimensions & Weights
Width: 35 1/4 Inch
Depth: 8 1/4 Inch
Height: 11 1/4 Inch
Net Weight: 23 Lbs.
Shipping Weight: 27 Lbs.
  • Description
  • Specifications
  • Features
  • Reviews
  • Warranty Info

Description

Friedrich 12,000 BTU Wall-Mounted Indoor Air Conditioner with Heat Pump (x{c1.number_of_zones_MW12Y3J})
If you have one or more rooms without exterior walls or windows, this wall-mounted air conditioner is the perfect solution. Sleek, unobtrusive and quiet, this air conditioner comes equipped with the latest technology including auto-changeover, dehumidifying mode, and a self-cleaning indoor coil. With only a 2" clearance from the ceiling required for installation, you'll have lots of placement options. This air conditioner comes with a remote control, so even if it's high on the wall it is easy to operate. Plus, with a 5-year parts warranty, you can rest assured that your air conditioner will provide optimum comfort for years to come.

Specifications

General
Operation:  
Cooling with Heat Pump
Component Type:  
Indoor Unit
Placement Type:  
Wall Mount
Wireless Remote Control(s) Included:  
Yes
Wired Remote Control(s) Included:  
Optional
Capacity
Cooling Capacity:  
11200 BTU
Heating Capacity:  
13300 BTU
Electrical Data
Power Source V / Hz / Ø:  
208/230/60/1
Performance
Moisture Removal:  
3.0 Pts./Hr.
Airflow Rate - Quiet:  
124 CFM
Airflow Rate - Low:  
212 CFM
Airflow Rate - Med.:  
272 CFM
Airflow Rate - High:  
335 CFM
Operating Sound Level - Quiet:  
19 dB
Operating Sound Level - Low:  
24 dB
Operating Sound Level - Medium:  
33 dB
Operating Sound Level - High:  
39 dB
Refrigeration System
Connections:  
Flare
Liquid Line O.D.:  
1/4"
Suction Line O.D.:  
3/8"
Features
Auto Operation:  
Yes
Automatic Louver Adjustment:  
Yes
Auto-Changeover:  
Yes
Program Timer:  
Yes
Surge Cool/Heat:  
Yes
Soft Start:  
No
Hot Start Heating Function:  
No
Quiet/Sleep Mode:  
Yes
Human Detection Technology:  
No
Dehumidifying Mode:  
Yes
Air Filter:  
Yes
Room Freeze Protection:  
No
Defrost/De-icing:  
No
Auto-Restart on Power Failure:  
Yes
Self-Cleaning Indoor Coil:  
Yes
Self-Diagnosis:  
No
Built-in Drain Pump:  
No
Condensate Sensor Connection:  
Yes
Hidden Display:  
No
Manual Power Switch:  
Yes
Warranty
Parts Warranty:  
5 Years
Labor Warranty:  
No
Dimensions and Weights
Overall Width:  
35 1/4"
Overall Depth:  
8 1/4"
Overall Height:  
11 1/4"
Overall Net Weight:  
23 Lbs.
Shipping Weight:  
27 Lbs.

Features

Wall Mount Indoor Air Conditioner

Wall Mount Indoor Air Conditioner

Fan Features
Natural Air Flow

Air is directed downward in heating mode and angled upward during cooling mode so the room feels more comfortable, faster.

Ultra Quiet Operation

The cross-flow design of the indoor fan creates an ultra-quiet, yet powerful air flow into the room.

4-Way Auto Swing

Louvers will automatically move up/down and left/right to maintain a uniform room temperature.

Settings
Surge Cool/Heat

Allows quick cooling/heating. In this mode, the air conditioner will operate at 100% for 30 minutes to cool/heat the room rapidly.

Dehumidifying Mode

The system will adjust set point for maximum dehumidification.

Sleep Mode

Raises the temperature gradually and turns off automatically when you go to sleep.

Fan Mode

Circulates the indoor air without changing the room temperature. This mode is perfect for when you need air movement but without heating or cooling.

Operation
Auto Changeover

Allows system to adjust between cooling and heating mode based on room temperature.

Auto Restart

Auto restart function allows system to resume with previous settings in the event of a power shutdown. (Power supply must be restored.)

Self-Cleaning Indoor Coil

Indoor blower runs to dry out indoor coil after system is shutdown.

Built-in Low Ambient Standard, down to 14°F (Cooling mode)

Allows air conditioner's operation down to 14°F in cooling mode.

More Features
24-Hour On-Off Timer

Allows you to program your air conditioner to run on your preferred settings while you're out or asleep.

Built-in Kick Stand

Clip keeps sufficient space between the air conditioner and the wall, creating more room for an easier installation.

Reviews

Warranty Info

Warranties on mini split air conditioners only include parts and do not include labor. The licensed HVAC Technician who installs your air conditioner should always provide you with a labor warranty (preferably for at least a full year to compliment the manufacturers' parts warranty).

AJ Madison will only finalize a Mini Split (Ductless Split System) purchase with an authorized HVAC Technician. AJ Madison recommends the installation of a mini-split system to be performed by a trained and qualified HVAC technician with the proper knowledge and background. A trained technician will be able to judge the best location for the air handling (evaporator) unit and also the correct size for the area the unit will heat and/or cool. For assistance with all your technical needs please contact our technical department at hvactechsupport@ajmadison.com.

Should you experience an issue during the installation or the initial startup of a unit please do not contact the manufacturer. You should have the technician that installed your system contact either AJ Madison or the manufacturer. We cannot accept any service or warranty calls from anyone but a licensed HVAC technician. We have a full technical support team available to help you throughout the installation process.

AJ Madison, Inc. cannot be held liable for improper installation and operation of any product purchased from our company. Should a warranty issue arise in which parts will need to be replaced, an installation receipt will be required along with your AJ Madison sales receipt. Failure to provide a receipt or invoice may result in the warranty not being honored.