Frequently Asked Questions
What is the AJ Madison Preferred Account? The AJ Madison Preferred Account offered by Synchrony Financial is a revolving line of credit that provides an easy way to finance your appliance purchase (up to your credit limit) at any time for any order of $999 or more.
I need to update my personal information. How do I do that? Contact Synchrony Financial Services at 877-794-8400.
What's the minimum monthly payment? The amount of your monthly payment depends on your account balance. Monthly payments are 3.5% of the outstanding purchase balance or $25, whichever is greater.
I have a question about one of the charges on my account. What should I do? If you have questions about charges on your Synchrony Financial account, please contact customer service immediately at 877-794-8400.