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Whirlpool Black Ice WRS965CIAE

25 cu. ft. Counter Depth Side by Side Refrigerator with 4 MicroEdge Shelves, In-the-Door Ice Dispenser, Measured Fill, Gallon Door Bins and Energy Star: Black Ice - Black with Silver Handles


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Delivering Style and Innovation to the Homes of Today... and Tomorrow!
Enhance every home you build with stylish, innovative appliances that home buyers demand. Home buyers expect appliances that meet the needs of their everyday lives, are easy to use and reflect the style of their individual tastes. But, to provide appliances you will truly appriciate and will use for years to come, requires a higher level of commitment. Their commitment to quality, craftsmanship and style challenges them to design products that lead the industry in innovation and design.

Whirlpool Refrigeration
When it comes to refrigerators, you want foolproof food preservation. While most brands can keep food fresh, Whirlpool brand takes it further by offering refrigerators that work with your lifestyle. You want ample and easily accessible storage space, including shelves and door bins that help you keep it all organized. You want a convenient dispenser that makes ice and water readily accessible. It's also essential that the refrigerator be designed to minimize energy use. Whether you choose a side-by-side, bottom-freezer or top-freezer - Whirlpool brand refrigerators deliver just what you need to help you get more done.
Freezer Capacity: 10 Cu. Ft.
Refrigerator Capacity: 14.5 Cu. Ft.
Total Capacity: 24.5 Cu. Ft.
Freezer Features
Number of Baskets: 2
Refrigerator Features
Door Bin Description: Gallon Storage
Door Bin Quantity: 4
Total Shelves: 4
Shelf Type: Slide Out with Nano-Guard
Drawer 1: Snack Pan
Drawer 2: Crisper Pan
Drawer 3: Meat Pan
Door Style: Hidden End Cap
Energy Star: Yes
Measured Fill: Yes
Water Filter Type: PuR
Control Type: Gemini Flash
Dimensions and Weights
Width: 35 7/16"
Depth: 30 13/16"
Height: 69 1/4"
Cutout Depth: 24 3/8"
Depth with Door Open 90 Degrees: 45 11/16"
Height To Top Of Cabinet: 68 5/8"
Gross Weight: 245 lbs.
  • Industry's Largest Capacity Counter Depth Refrigerator
  • This model is in a league of its own. The industry's largest capacity counter depth refrigerator is the only counter depth side-by-side model that offers 10 cu. ft. of interior freezer space.
  • MicroEdge Shelves
  • Store more items on each shelf with the MicroEdge shelves. They not only give you 25% more usable shelf space, they also help contain leaks.
  • In-Door-Ice Plus ice dispensing system
  • Creates 30% more usable space in the freezer and the bin tilts out or can be removed with one hand and placed on the counter to make filling glasses, pitchers and coolers easy.
  • Accu-Chill Temperature Management System
  • This intuitive system senses and adapts using built-in sensors to measure the internal temperature and activates the compressor only when necessary, delivering efficient cooling performance.
  • Multipoint Ramp-Up White LED Lights
  • Illuminating from all angles, this model's white LED lights surround your food with light to reduce shadows.
  • Counter Depth Styling
  • This model's counter depth styling isn't just for looks. By combining counter depth styling and 25 cu. ft. of capacity, you no longer have to sacrifice space to take home the style you want.
  • Exterior Filtered Water Dispenser with Tap Touch Controls
  • Minimize the need for bottled water with an exterior dispensers that offers cold, filtered water and ice without opening the door, while electronic controls make accessing features easy.
  • Measured Fill
  • Allows you to select the exact amount of filtered water-in ounces, cups or liters- that you need. The dispenser will fill the container and automatically shut off when complete.
  • FreshFlow Air Filter
  • This model's FreshFlow air filter is 15 times more effective than baking soda at reducing common food odors by actively circulating air through our carbon based filter.
  • Energy Star Qualified
  • Energy Star qualified refrigerators exceed federal minimum standards to conserve natural resources and help save money on utility bills.
  • PUR Water Filtration System
  • Kick the bottled water habit with the PUR water filtration system. You'll help protect the environment by preventing the disposal of up to 3,000 plastic bottles a year and save over $600 for yourself.
  • Hidden Hinges
  • Create a sleek, smooth appearance on the exterior of select Whirlpool side-by-side refrigerators. These hinges also make for easier, cleaner installation below cabinetry.
  • Adjustable Gallon Door Bins
  • Build your door storage to fit your needs. Adjustable gallon door bins easily move when and where you need to.
  • Adaptive Defrost
  • This model's Adaptive Defrost saves more energy by monitoring when the compressor is running and defrosts only when necessary, resulting in improved food preservation and energy savings.
Info and Guides

Adobe Acrobat FileOwners Manual

Adobe Acrobat FileInstallation Instructions

Adobe Acrobat FileEnergy Guide

Adobe Acrobat FileWarranty

You will need Adobe Acrobat Reader to view and print pdf files

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Product Reviews
Rated 4.5 out of 5 by 8 reviewers.
Rated 5 out of 5 by Great counter depth refrigerator We have owned this refrigerator about four months, upon the completion of our custom built home. We had specified Whirlpool's best Gold appliances throughout. As a 40 year career as buyer of appliances for a major company, I was familiar with Whirlpool's sterling reputation. This unit did not fail my expectations. It is well planned, and my wife loves the many blue LED lights throughout the interior, that fade on and off upon opening and closing. The unit is very quiet, with the exception of the dumping of freshly made ice. We are used to in now, and ignore it, but it was shocking at first. The touchpad settings and real temperature degrees are a great feature. All in all, after being around almost all counter depth side by sides, I still feel this is the best unit currently on the market. 1/5/13
Rated 5 out of 5 by Highly Recommended Excellent refrigerator. Very sleek and stylish. Maximum capacity with minimal, counter-depth style. 2/28/13
Rated 3 out of 5 by Poor customer service I purchased a Whirlpool WRS965CIAE00 refrigerator on May 1. It was delivered and installed as promised, but after 24 hours it had not made any ice, and the icemaker overflowed and flooded the floor. I called and Whirlpool had a serviceman out the next business day. He determined that a part was needed, but it took five days to arrive. After replacing this part, the icemaker still didn’t work, the serviceman returned, and with the help of Whirlpool tech support, found that two different parts were needed. These took three days to arrive. After replacing these parts, the icemaker still didn’t work, so Whirlpool sent a new icemaker. The repairman installed it, and still no ice. I called Whirlpool to ask for a replacement refrigerator, and their response was to have a second repair company try, but that it would be ten days before the second company could schedule an appointment. I called the retailer where I had purchased the refrigerator, and in less than a minute, they agreed to replace the defective refrigerator. Whirlpool has a good reputation for reliability, but their response to a failure is unacceptable. It’s not that things go wrong, because they will. It’s what you do when things go wrong, and Whirlpool did not seem to care or believe that their refrigerator had a problem. 5/31/13
Rated 5 out of 5 by Love this fridge! So, I was really worried switching from a full depth fridge to this counter depth. Boy was I surprised when I had MORE usable space in this counter depth fridge then my old Kitchenaid! Refrigerator door shelves are nice and deep. Plenty of shelves to stack things. Fruit/Vegi drawers on small side but I don't "stock up" on the fresh foods so there is plenty of room for me and my family of five. Freezer is the same. Ice dispenser took some time to adjust to. You have to push kind of hard to get the water and ice out--hubby doesn't like that but it doesn't bother me. Fridge looks nice too. Delivery men were extremely rude and not helpful at all. 6/17/13
  • 2015-10-05T10:56:37.501-05:00
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Quick Specs
Quick Specs


  • Type : Freestanding
  • Style : Side-by-Side
  • Size : Full Size
  • French Door : No
  • Counter-Depth : Yes
  • Glass Door : No
  • Undercounter : No
  • Door Finish : Smooth
  • Accepts Custom Panels : No
  • Door Color : Black
  • Cabinet Color : Black


  • Refrigerator Capacity : 14.5 Cu. Ft.
  • Freezer Capacity : 10 Cu. Ft.
  • Total Capacity : 24.5 Cu. Ft.


  • Width : 35 7/16"
  • Depth : 30 13/16"
  • Depth with Door at 90° : 45 11/16"
  • Height : 69 1/4"
  • Height without Hinges : 68 5/8"

Refrigerator Features

  • Type of Shelves : Glass
  • Glass Shelves : Yes
  • Wire Shelves : No
  • Plastic Shelves : No
  • Stainless Steel Shelves : No
  • No. of Shelves : 4
  • Slide-out Shelves : Yes
  • Spill Safe Shelves : Yes
  • Cantilever Shelves : No
  • Split Shelves : No
  • No. of Door Bins : 4
  • Adjustable Door Bins : Yes
  • Gallon Door Storage : Yes
  • Humidity Controlled Crispers : 1

Freezer Features

  • Defrost : Automatic
  • Ice Maker : Yes
  • Ice Dispenser : Yes
  • Type of Shelves : Plastic
  • Glass Shelves : No
  • Wire Shelves : No
  • Plastic Shelves : Yes
  • Stainless Steel Shelves : No
  • No. of Shelves : 3
  • No. of Baskets : 2

Technical Details

  • Energy Star Rated : Yes
  • Star-K Certified : No
  • ADA Compliant : No
  • Approved for Commercial Use : No
  • Approved for Medical Use : No
  • Approved for Outdoor Use : No
  • Amps : 20
  • Voltage : 115 Volts


  • Digital Temperature Control : Yes
  • Sabbath Mode : No
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