Danby is one of the largest household appliance marketing companies in North America, with an impressive lineup of compact, specialty and home comfort appliances to suit the lifestyles of today's consumer.
Their History...
Danby was founded in Montreal, Quebec, Canada in 1947, as a manufacturer of small electrical appliances and compact refrigerators. In 1981, Danby was re-located to Guelph, Ontario. 2007 marks Danby's 60th year in the business of providing quality products to the North American market and thanks to their customers, business keeps getting better.
Their Products...
Danby's reputation as a leader in the appliance market has been achieved by researching what consumers want and providing quality innovative products at competitive prices to fit their lifestyles. Their products are marketed under four brands: Danby, Diplomat, Silhouette and Simplicity.
Their Goal...
Danby's commitment is to provide exceptional quality and value with a continued dedication for creating innovative, unique products that are designed to fit your lifestyle.
Rated 2 out of 5Â by 4
reviewers.
Rated 2 out of 5Â by TNLNYC No support
I bought this unit a couple of years ago and temperature started going out of whack a few weeks ago.
From a maintenance standpoint, it was quite nice. I vacuumed the front and back every few months and it seemed to do the trick in terms of keeping the temperature balanced.
However, a few weeks ago, the fridge started experience high heat on the red wine side and substantial drops in temperature on the whites side.
I tried vacuuming the front and back again.
I tried unloading the unit completely and letting it rest for 24 hours (storing bottles in our regular fridge) so the inside temperatures could even out.
I tried loading only a few bottles in.
I then tried to call Danby's customer support line. I tried in the morning; I tried in the middle of the day; I tried late in the day.
I tried at the beginning of the week; I tried on a Wednesday; I tried at the end of the week.
I tried their English language menu; I tried their French language menu.
... and every time I ended up getting recorded messages and menus that led me to learn that the support line was closed.
I tried calling the spare parts department and got someone but since they are not part of Danby (it's outsourced), they weren't sure of what part I should replace in my unit. They also tried to get Danby support on the line but failed.
So if you buy this unit (and it's a great unit when it works), be aware that it may work only for a limited amount of time and that you may not be able to get ANY support on it.
8/6/12
Rated 1 out of 5Â by pepper Do not buy this product!!!!
I've had two of these coolers. I like white wine very cold. Does not cool below 38-39F. Also thermostat failed 3 times in first year & then entire cooler was replaced. It happened again just after the warranty expired on the 2nd one. Price to replace is $475.00 part & labor. I paid $1000. Hardly worth fixing unless you can buy a cheap part online and install yourself.
All in all, it looks nice but really a piece of junk.
5/10/11
Rated 3 out of 5Â by puddles fits the bill
This is working pretty well for us - we did not want to spend a tremendous amount on a wine fridge and this was a good option. I like the dual zones. The racks are a bit too close together and do not pull out easily to retrieve a bottle and even though they say it can hold up to 54 bottles, one would have to spend a lot of time and patience making it work with the varying sizes of the bottles and the racks fitted in so tightly.
4/24/11
Rated 2 out of 5Â by Broseph Does NOT keep beverages cold
I purchased and tried the Danby Silhouette DWC2727BLS but it DID NOT keep the beers and sodas cool. You could set the thermostat to 36, but the coldest it would get would be 42 degrees. Luke warm beer is horrible. I read reviews regarding this but thought that perhaps Danby corrected the problem. They did not. What is the point of having a beverage center if it does not keep items cold?
I ended up getting the Avanti WBV21DZ and could not be happier. The Avanti can go as low as 34, and it easily maintains that temperature. I highly recommend this unit over the Danby.
11/12/10
This product has not been reviewed.
